1. Draft status and contracting
These provisions are a commercial framework for dedicated baremetal rental. The local form is an enquiry draft, not an order, payment, reservation or contract. Before contracting, a written proposal identifies RACINE 1634 SL as provider, the customer, configuration, duration, price and specific terms. Customer eligibility and document precedence must be stated in that proposal. Mandatory legal protections apply regardless of any agreed term.
2. Service description
The service consists of a dedicated physical GPU server for the agreed workload. The proposal specifies included hardware, connectivity, operating system, software installation and any administration tasks. Managed applications, extra licences and additional services are included only where expressly agreed. The website does not offer automatic activation or a customer panel.
3. Server configuration
The advertised offer remains 8 × RTX PRO 6000 Blackwell 96 GB GPUs, dual 32-core AMD EPYC Turin 9355 CPUs, 1,024 GB ECC RAM, 15 TB TLC NVMe, Ubuntu 24.04 LTS, 1 Gbit/s connectivity and IPv4. The proposal confirms availability, software compatibility and network conditions. Any change to the agreed configuration requires communication and agreement before deployment.
4. Duration and commitments
The existing commitments are monthly (1 month), half-yearly (6 months) and yearly (12 months). The written proposal specifies the service start date, end date, renewal process, notice requirements and partial-period handling. The displayed plan alone does not establish automatic renewal or a cancellation penalty.
5. Billing and displayed prices
Published prices and the commercial structure are unchanged. Amounts are expressed per month for comparison; hourly equivalents use 744 hours and are not hourly rental. Before acceptance, the proposal states applicable taxes, total commitment cost, invoicing frequency and whether payment is monthly or prepaid for the full term. No additional discount or billing method is inferred.
6. Payment terms
Payment methods, currency, due dates and any deposit must be specified in the accepted proposal. No payment is collected through this website. Any overdue-payment interest, fee or other consequence must be lawful and expressly stated; this page establishes no invented charge or penalty.
7. Deployment and activation
Deployment is coordinated after availability, configuration and commercial terms are confirmed. Required prerequisites, estimated delivery, access testing and the service start date are communicated directly. No instant activation or fixed deployment deadline is promised by this page. Changes or delays are handled under the agreed proposal and applicable law.
8. Access credentials
Access scope and the method of delivering credentials are agreed before activation. Customers must protect credentials, restrict access to authorised users and notify support@solcorecompute.com of suspected compromise. Credential recovery or rotation is coordinated after appropriate verification; no delivery deadline is implied.
9. Acceptable and prohibited use
The service must not be used for unlawful activity, spam, malware distribution, unauthorised access, attacks, infringement of third-party rights or abusive network activity. Customers must have the rights and permissions needed for their software and datasets. Suspected abuse should be reported to support@solcorecompute.com; handling follows applicable law and the agreed service conditions.
10. Cryptomining
The general offer makes no statement permitting or prohibiting cryptomining. If it forms part of the intended workload, disclose it before contracting so that compatibility and any specific restrictions can be expressly agreed in the proposal.
11. Network use and abuse
The advertised connection is 1 Gbit/s with IPv4. Traffic allowances, port restrictions, fair-use rules and any extra charges must be stated in the proposal; unlimited traffic is not promised. Attacks, scanning without authorisation, spam and deliberate network disruption are prohibited. Security measures and incident handling follow the agreed conditions and applicable law.
12. Security incidents
Report suspected security incidents to support@solcorecompute.com with relevant information, avoiding passwords or unnecessary personal data. Investigation, containment and recovery are coordinated according to the parties’ responsibilities. Legally required notifications remain applicable. No unverified response deadline or continuous-monitoring commitment is offered.
13. Customer responsibilities
Unless the proposal includes specific management tasks, the customer is responsible for its applications, licences, datasets and authorised users. Operating-system administration, updates, security configuration and access management must be allocated explicitly between the parties before activation.
14. Support
Customer support contact: support@solcorecompute.com. The proposal specifies support hours, scope, escalation and any agreed response targets. Hardware/network incidents and application assistance must be distinguished. This website does not promise 24/7 support or a response time.
15. Maintenance
Scheduled and emergency maintenance arrangements are stated in the service proposal. Planned work should be communicated with its expected impact when reasonably possible. Emergency action may be required to protect the service; applicable communication and contractual obligations remain in force.
16. Availability and interruptions
No uptime percentage or SLA is published on this website. Any availability measurement, exclusions or service credits must be expressly included in the accepted proposal. Incidents are reported through support@solcorecompute.com. Installed solar capacity is not a guarantee of continuous power coverage or service availability.
17. Hardware failure and remediation
Hardware incidents are assessed to determine an appropriate repair or replacement. Restoration steps, any configuration change and its expected impact are coordinated with the customer. Timelines and commercial remedies depend on the accepted proposal and applicable law; no automatic replacement deadline is established here.
18. Suspension and non-payment
Grounds for suspension, including non-payment, breach and security risks, must be specified in the accepted proposal. Notice and an opportunity to remedy are provided where required by contract or law; urgent protective action must be proportionate. Reinstatement and access to data follow the agreed conditions. No unspecified suspension fee is imposed here.
19. Termination and cancellation
Cancellation requests should be sent to info@solcorecompute.com identifying the service. Notice periods, obligations during the commitment, termination grounds and arrangements for data export/deletion must be expressly agreed before contracting. No cancellation fee or automatic deletion date is created by this page.
20. Refunds and mandatory rights
Refunds, if applicable, are determined by the accepted proposal and mandatory law. Their eligibility, calculation and procedure must be stated before contracting. This page neither guarantees a refund nor excludes it in all circumstances. Any applicable consumer withdrawal rights remain unaffected.
21. Liability and data loss
Each party’s liability is governed by applicable law and the accepted service conditions. Any lawful limit or exclusion must be express and cannot remove mandatory rights. No blanket exclusion is made for hardware failure, data loss or business interruption. Loss and remedies must be assessed under the agreed contract and law.
22. Backups and recovery
A backup or recovery service is included only if expressly specified in the proposal. Before activation, confirm who makes backups, where they are stored, retention and restoration arrangements. Customers should keep independent copies appropriate to their workload. No provider backup, recovery point or recovery time is guaranteed by this page.
23. Data protection and customer workloads
The website Privacy Policy concerns contact and browsing data. If customer workloads contain personal data, the parties must determine their roles and establish any required processing agreement before the relevant processing begins. That agreement must address instructions, security, subprocessors, locations, transfers, incidents and data return/deletion. The website policy is not a substitute for it.
24. Governing law and disputes
Spanish law and applicable EU law govern the service framework, subject to mandatory conflict-of-law and consumer rules. Complaints may be sent to info@solcorecompute.com. Disputes are submitted to the courts competent under applicable law; no unlawful exclusive consumer jurisdiction is imposed.
